2018 Season Ticket FAQ

What’s a Season Ticket?
The Pangdemonium Season Ticket is an exclusive subscription package that gets you one ticket to all three Pangdemonium shows from our 2018 season – at a single discounted price! Enjoy huge savings plus priority access to book your seats before shows go on sale to the public. You also get the flexibility of changing your booking if you need to and more.

I bought it! Why haven’t I heard from you?
Not receiving emails from ticketing@pangdemonium.com? Let us know. Our emails could be going to your spam or junk folder. Add “ticketing@pangdemonium.com” or our domain name “@pangdemonium.com” to your Email Safe Senders List, Address Book or Contact List. Not sure what to do? Send us an email and we will help you troubleshoot the problem.

How do I book my seats?
A SISTIC private link will be sent to you one month before each show goes on sale to the general public. This gives you an opportunity to choose your favourite seat before the crowd. Click on the link and select your preferred date and seats to redeem your Season Ticket. An e-ticket will then be sent to your email. Print it out or download it to your handheld device for the ushers to scan at the theatre.

Change my Booking Date!
Sure! Submit a Special Booking Request Form via booking.pangdemonium.com. Fill in the portion to make a change. We will let you know once your original booking has been cancelled and your tickets are available for rebooking. You can make changes up to 72 hours before your scheduled performance.

How do I sit with other Season Ticket holders?
Send us a Special Booking Request Form via booking.pangdemonium.com with your preferred date, seat numbers and the email address of your Season Ticket friends. We will take care of the rest.

Is my Season Ticket magical?
Our Ticketing Team works hard to bring you a hassle-free experience at a great price. We are pretty flexible about most requests. However, we can’t refund a Season Ticket purchase, we can’t book you again for a missed performance, and we can’t seat two different Season Ticket categories together.