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Extra resources for CTH Food and Beverage Operations

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8 The room service department. 9 Kiosk, trolley and/or fine dining. 10 Patients, employees and visitors. ANSWERS TO ACTIVITIES 1 The answer depends on your own research. 2 Spider diagram could include: advertisement, special offers, medical, religious, familiarity, interest, discovery, no choice, budget available, background, brand, and so on. 3 Franchiser questions ƒ ƒ ƒ Background and experience Capital available to invest Ability to main standards Franchisee questions ƒ Monthly fees ƒ Potential revenues ƒ Training available ƒ Why their brand?

Hotel employee Convenience/call Various methods can be used in this situation. Vending cafeteria order/conventional machines are becoming increasingly more popular due to the control of labour costs, quality and food standardisation. Airline catering Cook-freeze & cook-chill Cook-freeze is the most effective method due to mass catering. Night room Sous-vide Sous-vide is a sensible option for room service night service in 5-star catering as it allows front desk porters and room service hotel waiters to offer quality food without chefs being on hand.

What questions the bank manager may ask you? 3. What questions you would need to ask the bank manager? Ethnic restaurants Ethnic restaurants can be part of a chain but also independent in nature. Normally managed by the owner and operated around a central theme such as Chinese, Japanese and Middle Eastern. 5 Themed restaurants Themed restaurants are operations that have a central theme throughout such as music, entertainment or sport for example. The Hard Rock Cafe pioneered the Hollywood theme restaurant; that trendy mix of casual dining, glitzy entertainment, star memorabilia, and merchandising which has subsequently been successfully copied by many others.

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CTH Food and Beverage Operations by BPP Learning Media


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